SEND transport for schools and councils
Arranging SEND home-to-school transport in Worcestershire or Warwickshire? Tell us the route, the passengers and the support they need.
- Enhanced DBS checks
- Company vehicles licensed by Wychavon Council
- Wheelchair access by ramp
- More than 50 drivers on the road each day
Prefer to talk it through?
01905 905 504Call or WhatsApp the transport team about a new route or a change to an existing one.
WhatsApp usA new route or a change to your service?
A new route
Tell us about the journeys you need, the proposed start date and the passengers travelling. Include any wheelchair space, equipment or passenger assistant needs. Schools can also book journeys with us directly.
Discuss a routeA change to an existing route
Call or WhatsApp the transport team on 01905 905 504, or send the route details and what needs to change.
Contact the transport teamVehicles and passenger support
Our fleet includes saloon cars with 4 passenger seats, MPVs with 5 and minibuses with 6 to 8. Some minibuses take 2 or 3 wheelchairs. Seating and staffing should be discussed together so there is room for everyone travelling.
At school, children are taken to reception or handed over to a member of staff.
Most of our wheelchair-accessible vehicles have a manual ramp. The driver helps with boarding, together with the passenger assistant where one is assigned.
Three examples of seating and access, viewed from above.
Saloon
MPV with passenger assistant
Wheelchair access
- D Driver
- P Passenger
- PA Passenger assistant
- Wheelchair space
- Ramp
Illustrative only. Seating, staffing and access are agreed for each route. Not to scale.
Staff checks, licensing and documents
We are an approved provider of SEND home-to-school transport for Worcestershire, Warwickshire and Gloucestershire councils.
Enhanced DBS checks
Every driver and passenger assistant must have an enhanced DBS check. Smart Group arranges the check on their behalf. Passenger assistants complete PATS, first aid and behaviour management courses.
Vehicle licensing
All our company vehicles are licensed by Wychavon Council. Drivers who use their own vehicles on our contracts may be licensed by Worcester, Redditch or Malvern councils.
Policies and supporting documents
Let us know which policies, insurance or staff records your organisation needs and when you need them. Contact the team about documents for a particular route or service.
What to include in your enquiry
Who you are
Your school or organisation and contact details.
The journey
Collection area, destination and travel times. Start date and days of travel.
The passengers
Passenger numbers, accompanying staff and access needs. School handover arrangements and any documents you need.
Please use a brief outline for your first enquiry. Our team can discuss how to share sensitive passenger information.
Talk to us about your school transport
Tell us where passengers need to travel, when you need the service and the support they need.
Discuss a route